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Cultural Markets
Celebrates cultural moments with markets during Lunar New Year & Black History Month.
International Women’s Day Market
A curated market spotlighting inspiring female-owned brands and entrepreneurs.
Seasonal Markets
Featuring artisan products inspired for Summer, Harvest & Holiday.
Earth Day Market
Eco-friendly products for sustainable living and greener future.
What are your opening hours?
Scarborough Town Centre is typically open Monday to Saturday from 10 AM to 9 PM and Sunday from 11 AM to 7 PM. Individual store and restaurant hours may vary. We recommend checking the store directory on STC’s website before your visit.
Where is STC located?
Scarborough Town Centre is located at 300 Borough Drive, Toronto, Ontario, in the heart of Scarborough. The shopping centre is easily accessible from Highway 401 and is directly connected to the Scarborough Centre TTC Station and regional transit hub.
How do I get there / directions?
STC is easy to reach by car, TTC, buses, and rideshare services. The centre is connected to Scarborough Centre Station (Line 3 transit hub and TTC bus terminal) and is just minutes from Highway 401 via McCowan Road.
Visitors arriving by public transit can walk directly into the shopping centre from the Scarborough Centre transit terminal.
Do you allow pets?
Only service animals trained to assist individuals with disabilities are permitted inside Scarborough Town Centre. Pets and emotional support animals are not allowed inside the shopping centre.
Planet Santa
Toronto’s grandest Santa experience is the perfect way to engage with young families.
Where should I park?
Scarborough Town Centre offers ample visitor parking with multiple entrances and parking areas surrounding the shopping centre. Convenient parking is available near major entrances, with designated spaces for accessible parking, families with children, and electric vehicle charging where available.
Exterior Holiday Tree
Scarborough’s largest 40’ holiday tree lighting signature event.
Lunar New Year
Toronto’s most popular anticipated celebration and signature activation.
Holiday Concierge
Depending on space availability, a Holiday Concierge can be created to offer gift wrapping service, parcel check and coat check in partnership with the interested brand.
Santa Set
The Santa Set is a must-visit experience, located at the heart of the shopping centre. With over 30,000 visits, this seasonal offering is a great brand engagement opportunity during the busiest season.
Valet
By creating a seamless arrival and departure, our valet parking services enhance the overall guest experience at Square One. Located at two busy and high-profile entrances, sponsorship of the valet will give your brand the reach and access to traffic of over 547,000 each month.
Female-Owned Markets
Our market organizer partner, Run the World Summit curates a collection of female-owned Canadian businesses for Mother’s Day Market and Holiday Market.
Multicultural Markets
Throughout the year, Square One hosts a variety of cultural markets (Souk Ramadan, Eid Souk, Diwali Market) in collaboration with third party organizers.
Mother’s Day Market
The Mother’s Day Market offered a curated selection of floral bouquets, sweet treats, and artisan gifts that are perfect for moms.
Valentine’s Day Market
The Valentine’s Day Market features artisan vendors offering products that are the perfect gifts for Valentine’s Day and includes a photo opportunity and interactive experience to engage customers.
Lunar New Year Market
The Lunar New Market was launched in 2023 featuring Asian-owned businesses, amidst a backdrop of an instagrammable art installation and hanging scrolls inspired by the tradition of fai chun blessings for Lunar New Year, located in the Grand Rotunda.
What happens if I need to return something, that I purchased with my Oxford Gift Card PLUS?
Be sure to keep your Oxford Gift Card PLUS in case you need to return merchandise for credit. However, it is important to remember that merchandise return and refund policies vary by merchant. If a credit is issued to the cardholder, the credit may not be added to the available funds for up to seven business days depending on the process followed by the vendor. Check your balance regularly online to determine when your card has been credited for the return.
What are the hours for Square One Shopping Centre?
Square One Shopping Centre is open Monday to Saturday from 10 AM to 9 PM and Sunday from 11 AM to 7 PM. Individual store hours may vary, so we recommend checking the specific store page before your visit.
Where is Square One Shopping Centre located?
Square One Shopping Centre is located at 100 City Centre Drive, Mississauga, Ontario, in the heart of Mississauga’s downtown and easily accessible from across the Greater Toronto Area.
Is parking free at Square One?
Yes. Parking at Square One Shopping Centre is complimentary for visitors, with more than 7,000 parking spaces available across surface lots and parking garages surrounding the centre.
How do I get to Square One Shopping Centre?
Square One is easily accessible by car, GO Transit, MiWay buses, taxis, and rideshare services. The Square One GO Bus Terminal and MiWay transit hub are located directly beside the shopping centre, making it convenient to visit from across the GTA.
Are pets allowed at Square One Shopping Centre?
Only service animals trained to assist individuals with disabilities are permitted inside the shopping centre. Pets and emotional support animals are not allowed inside for the safety and comfort of all guests.
How do I use my eGift card?
Bring your eGift card to any Oxford Shopping Centre to redeem for a physical gift card at Guest Services.
Do I need to use the gift card at the shopping centre it was purchased at, or can I use it at any Oxford Shopping Centres?
You can use it at any of our Oxford Shopping Centres across Canada.
Can I use my gift card online?
Gift Cards can only be used at Oxford Shopping Centres and Oxford Office Buildings. They cannot be used for online transactions at this time.
How often are you updating this information?
STC’s management will receive live updates on how many guests are in the mall via the traffic counting system.
How will capacity levels be communicated? What happens if the area has reached max capacity or is in the red zone?
Centre capacity will be posted on our website to assist guests in planning their visit and determine the best times to shop.
Once capacity level reaches 80%, security staff will be positioned at select entrances in preparation to close our doors, should we reach capacity and need to operate on a one-out, one-in system.
Once capacity level reaches “Red” or 100%, select entrances will operate on a one-out, one-in system. Security staff will monitor these entrances and ensure physical distancing is being maintained in line-ups to enter the shopping centre.
How do stores manage capacity? Are you able to provide capacity for every store?
The maximum capacity of each store will be posted on the store front. Each store will manage their own line ups. You may also refer to our virtual line available here for a more convenient and safe storefront pick-up. Through this tool, you will receive a text confirming your position in line and average wait time.
Why can’t I buy a Scarborough Town Centre gift card?
Our Mall gift card program is temporarily unavailable as we work new gift card offerings targeted to be launched by Fall 2024. Updates will be posted on our website.
When will purchasing and redeeming gift cards be available again?
We are actively working to restore the gift card program and expect to have it resolved soon. However, we don’t have an exact timeline at this moment, we appreciate your patience.
Why can’t I use my Scarborough Town Centre gift card at a store?
We apologize for the inconvenience, but the gift card program is temporarily offline. We’re working diligently to resolve this issue so you can use your gift card soon.
What happens to the balance of my gift card and are my funds still available?
No need to worry, all balances on gift cards are protected and will be honoured. Once the service is restored, you will be able to use your balance as you normally would.
Why can’t I buy an eGift card online?
Our online gift card purchase system is temporarily unavailable as we work to bring on new gift card offerings. Updates will be posted on our website.
How can I redeem an eGift Card?
Please visit Guest Services to redeem your eGift Card for a physical gift card.
When will purchasing gift cards will be available again?
We are working on new gift card offerings which will be launched late Fall 2024. We appreciate your patience. Updates will be posted here.
Do I need to check in before I start?
Please arrive 15 minutes before your scheduled session to check in and sign the waiver. When you arrive, visit the check-in booth during your designated timeslot to meet with a representative.
How many iron-on patches can I put on my pouch?
Each participant can choose up to 3 iron-on patches from our selection of fun designs.
Can I leave my child to decorate while I shop?
All children under the age of 12 must be accompanied by an adult.
Where can I get a shopping list?
Back-to-school shopping lists can be picked up at the locker installation at the Guest Experience desk.
Do I need to register to participate?
Registration is highly encouraged as spots are available on a first-come, first-served basis.
How long can I decorate my pouch for?
Please ensure you arrive on time for your registered session. Each session will be 1 hour long. However, the experience will take approximately 15-20 minutes.
How can I secure the patches on my pouch?
Once you have chosen your 3 patches, make your way to the heat press station where our trained staff will press on the patches to your pouch and you can watch your creation come to life!
Can I bring my own materials?
No need! STC will have all the supplies available.
Can I participate more than once?
Each participant can sign up and write 1 letter per day. To participate more than once, please register for another date.
How do I check out?
When you have finished creating your flag, please head back to the CHECK OUT booth to finish your session.
Do I need to pay to participate?
No need! This activation is complimentary, and all you need to do is reserve your spot.
What’s the latest time I can arrive?
Please allow at least an hour to complete the passport, as stations will close at 7 pm.
Where can I get an activity book?
Halloween Activity Books can be picked up at the the Guest Experience Desk.
How do I collect stamps and redeem my passport for a treat?
To complete your passport, follow the map and visit all five festive stations in any order to collect stamps. Once you have all the stamps, head back to the Registration Table to redeem your completed passport for a special treat.
Can I leave my child to complete the passport while I shop?
All participants must be accompanied by an adult.
Who can participate in this activity?
March into Motion is open to children ages 6 to 12, accompanied by an adult.
How many passports can I get?
One passport per registered participant. While supplies last on a first-come, first-served basis.
Do I need to visit all the stations to qualify for the special treat?
Yes, participants must visit all five stations to qualify for the special treat. The bonus stop does not need to be visited and is an added extra.
How many letters can my child write?
Each registered participant can write one letter.
How long can I write my letter for?
Please ensure you arrive on time for your registered session. Each session will be 2 hours long. However, the experience will take approximately 15-20 minutes.
Can I leave my child to write while I shop?
All participants must be accompanied by an adult.
Where can I drop off my letter to Santa?
Letters to Santa can be dropped off in our interactive mailbox at Planet Santa, located in Centre Court or they can be taken home.
What is The Reading Partnership?
Established in 2011, The Reading Partnership (TRP) is a Canadian registered charity that offers inclusive, interactive and evidence-informed literacy programming. We exist to build community and cultivate a love of reading for children and families, particularly in under represented, racialized neighbourhoods.
How many photos can I take home?
Each group will receive one (1) printed photo to take home. If you’d like an additional copy, you’re welcome to rejoin the line for another photo opportunity.
How can I sign up for the contest?
To enter, snap a photo at the photobooth and speak with an STC representative for more details.
Where can I find the contest rules and regulations?
All contest rules and regulations can be found here. Please review them for full details on eligibility, entry requirements, and prize information.
How many entries can I submit for the contest?
Each person is limited to one (1) entry.
Where can I redeem an Oxford Gift Card PLUS?
Card PLUS can be used to purchase merchandise and services from participating merchants within any one of the Oxford Properties Shopping Centres, and Urban Retail Centres. For a list of participating retailers, click here.
Locations include:
ONTARIO – Scarborough Town Centre, Scarborough; Upper Canada Mall, Newmarket; Hillcrest Mall, Richmond Hill; Yorkdale Shopping Centre, Toronto; Square One, Mississauga.
ONTARIO URBAN RETAIL – Richmond-Adelaide Centre, Metrocentre, WaterPark Place, Toronto.
ALBERTA – Southcentre Mall, Calgary; Kingsway Mall, Edmonton.
ALBERTA URBAN RETAIL – Centennial Place
NOTE: Merchant acceptance list is subject to change; please check with Guest Services at the property for the most up-to-date version of the list. Oxford Gift Card PLUS can be used at most retailers where VISA cards are accepted within our centres.
I received an Oxford PLUS Gift Card as a gift, do I have to use it at the mall where it was purchased or can I use it at any Oxford location?
You can use the gift card at any of our shopping centers or Oxford locations. For any other questions, please contact customer service at your local mall or email us at: giftcards@oxfordproperties.com
How much money can I put on an Oxford Gift Card PLUS?
Oxford Gift Card PLUS cards are available for purchase in any denomination between $25 and $1,000 per card.
Why was my online order declined/why did my online order fail?
Check all information entered. Ensure the billing name and address are the same as your credit card name and address. If further assistance is required, please email us at giftcards@oxfordproperties.com.
What happens if I need to return something, I purchased with my Oxford Gift Card PLUS?
Be sure to keep your Oxford Gift Card PLUS in case you need to return merchandise for credit. However, it is important to remember that merchandise return and refund policies vary by merchant. If a credit is issued to the cardholder, the credit may not be added to the available funds for up to seven business days depending on the process followed by the vendor. Check your balance regularly online to determine when your card has been credited for the return.
Can an Oxford Gift Card PLUS be purchased online?
Yes, you can purchase an Oxford Gift Card PLUS online at www.StoreFrontDirect.com/oxford_personal.
I have several gift cards and wish to combine them all onto a single gift card. Is this possible?
The consolidation of balance from multiple Oxford gift Cards onto a single card is not permitted.
How can I check the balance on my Oxford Gift Card PLUS?
Click here for balance inquiries.
*Please note that retailers do not have access to see the remaining balance on your card.
Is there a fee to purchase an Oxford Gift Card?
Yes, each Oxford Gift Card is subject to a one-time upfront activation fee of $1.50, whether bought in person or online. This fee is waived for bulk purchases of 10 or more cards. For more information, please speak with a Guest Services representative.
Oxford Gift Card Program Terms & Conditions
For more information about our program’s Terms & Conditions visit this link.
How many add-ons can I put on my flag?
Each participant may choose up to 3 ribbons from our selection of fun designs.
How long can I decorate my flag for?
Please arrive on time for your registered session. Each session takes approximately 15–20 minutes to complete.
For all Gift Card inquiries, please contact the email listed below:
Daily purchase and redemption limits:
January 1st to October 31st – $2,500 per customer per day
November 1st to December 31st – $5,000 per customer per day
Do I need to visit the stops in order?
No, you may visit the 5 stops in any order you wish.
Do I need to complete the passport to participate in the event?
No — you’re welcome to visit as many or as few stations as you like. There’s no need to return to the Registration Table once you’ve finished exploring.
Can I pick up my passport in advance?
Yes, passports can be picked up at the Guest Experience Desk starting October 24 during the hours below:
- Monday to Thursday: 12 – 9 pm
Friday to Saturday: 10 am – 9 pm
Sunday: 11 am – 7 pm
Who will be supervising the sessions?
Certified instructors from Unity Toronto will lead all sessions, ensuring proper supervision and safe activities. Parents or guardians must remain present for the duration of the session.
What should participants wear or bring?
Comfortable activewear and sneakers are recommended. Water bottles are encouraged.
Are there any health or safety requirements?
Participants should be in good general health. A waiver may be required prior to participation.
Can I return or exchange my purchase?
- We gladly accept returns up to 7 days after you were notified that your order was ready for pickup. Returned items must be in unused condition, tags intact and in original packaging. Swimwear must have a sanitary panel in place. Returns should be brought to the Yorkdale South Valet Desk anytime during mall hours. Please do not return your purchase to the retailer. See the location here.
- For more information about Non-Returnable items and refunds please visit our Sales Terms.
- Most items will be accepted on return if they are in new and resaleable condition. This means that the item(s) must be unworn, in original packaging with original tags attached, and undamaged. However, there are some items which are unable to be returned. These include:Gift Cards
- Digital products (e.g. software)
- Underwear and swimwear
- Some beauty, hair & grooming products
- Some jewellery (e.g. earrings)
- Hazardous and flammable liquid & gases (e.g. perfume)
- Final sales item
- Products which have been worn or where product tags have been removed
- Items which have been returned outside the 7-day period.
- Once we have received your item(s) via in Centre, we will confirm that the item(s) meets the returns eligibility criteria.
- Please be aware that we reserve the right not to accept a returned product which does not meet the accepted returns criteria, or any product that has been specifically marked as non-returnable in the online product listing. Please check the product listing at the time of purchase to confirm whether there are additional return restrictions.
- We do not offer exchanges at this point. We recommend making a return following our refund policy and placing a separate order for the item of choice.
I’m unable to pick up my order. Can I get someone else to pick up on my behalf?
If you intend on having someone else pick-up on your behalf, please let us know via text (903) 329-9533 or call us at (905) 270-7771 (select 1 to reach Guest Experience) and ensure they have a valid form of government-issued identification ready with them. You may also email us at info@shopsquareone.com.
What do I need to bring to collect my order?
Upon pick-up, you will need to present your confirmation email/ text message + valid government-issued identification ready with you.
Where do I collect the order?
You can collect your order from the designated Square One Guest Experience – Concierge Desk on Level 2, across from kate spade.®. See the location here.
Is there a maximum order value?
Orders with StyList cannot total over $2,500.00. Should your order be above this amount – a StyList team member will connect with you and adjust your basket size. Please review or Sale Terms, visit [insert link to sale terms].
What if an item I chose is not available?
One of our Square One associates will contact you if any item of choice is not available in-store. They will offer to choose a different size or color of the same item. If you do not wish to change the size or color, our associates will issue a refund for the item(s) not available via the payment method on file.
How will I know if my order is successful?
i. Once you place your order, you will see an order success screen and you will also receive an email to let you know that we have received your order. In most cases, we will send you another email within 24 to 48 hours to let you know that your order is confirmed and the item(s) that are available. For questions about your order please contact info@shopsquareone.com
Can I buy a Square One gift card as part of my order?
Yes, you can order a Square One gift card as part of your order, but as per our gift card policy, this will be non-refundable. Discounts do not apply to Oxford Gift Cards within you order(s).
Can I order from more than one retailer?
Yes, you can order from multiple retailers in the same order, in one transaction.
What is StyList and how does it work?
StyList makes it easy to order from almost 1,000 brands and have your order available in most cases within 24 to 48 hours of purchase. For convenience, your order will be available at the Guest Experience – Concierge Desk on Level 2, across from kate spade.®
What are Square One hours of operation?
Yes, parking at Square One is complimentary for all visitors. We have over 7,000 parking spaces available, including designated spots for electric vehicles, expectant mothers, families and valet parking options
Is parking at Square One free?
Yes, parking at Square One is complimentary for all visitors. We have over 7,000 parking spaces available, including designated spots for electric vehicles, expectant mothers, families and valet parking options
Does the mall offer any accessibility services?
Yes, parking at Square One is complimentary for all visitors. We have over 7,000 parking spaces available, including designated spots for electric vehicles, expectant mothers, families and valet parking options
What is the mall’s policy on pets?
Yes, parking at Square One is complimentary for all visitors. We have over 7,000 parking spaces available, including designated spots for electric vehicles, expectant mothers, families and valet parking options
How can I get a Square One gift card?
Yes, parking at Square One is complimentary for all visitors. We have over 7,000 parking spaces available, including designated spots for electric vehicles, expectant mothers, families and valet parking options